About
Client Interaction
Though the SMS relationship with clients is not one-on-one, clients are encouraged to fax or e-mail comments so that they may then be addressed in subsequent morning comments, or if need be, in a personal reply. The web site message board provides an additional means of presenting questions and comments, and more importantly, a forum for interaction between clients. One additional benefit of being in the SMS client family is the association with like-minded producers who represent the top end of managers and producers. Periodic client conferences offer the opportunity for personal interaction and support. Although perhaps not as personal, the web site offers another venue for daily discussions and questions.